Troubleshooting Spotify Desktop App: 7 Proven Methods to Fix Common Issues

Troubleshooting Spotify Desktop App: 7 Proven Methods to Fix Common Issues

Spotify, active since 2008, is a well-known music streaming service. You may listen to music and podcasts from around the globe on Spotify, which is available as desktop software. However, Spotify, like any other piece of software, has its quirks when used on a computer. Here are seven solutions to common Spotify for desktop issues.

Make Sure Connected to the Web

If you're having trouble accessing Spotify on your desktop, you first need to ensure you have an active internet connection. Since Spotify is a web-based service, a reliable internet connection is essential for optimal performance. Problems with playing or streaming may occur if your internet connection could be more reliable.

Open a separate internet-dependent program on your computer to ensure you have connectivity. The issue is not with your internet connection if you can access other websites and applications normally. If your internet connection is poor, try restarting your router or moving closer to it.

Restart the Spotify program

Restarting the Spotify app is another remedy you may attempt. The app may be closed entirely by clicking the X in the app's upper-right corner. Close the app, wait a few seconds, and then open it again. The software will be restarted, which might fix any minor issues.

Spotify Update Available Now

If relaunching the Spotify app doesn't fix the problem, try installing the newest version. Incompatibilities between applications and hardware are often caused by using out-of-date software. When you update the Spotify app, any bugs or malfunctions slowing it down are eliminated.

The Spotify app may be updated by selecting "Help" from the menu at the top left of the app window and then clicking "Check for Updates." If an update is available, it will instruct you to download and install it.

Get Rid of All Cookies and Cache

If that doesn't work, try erasing the Spotify app's cache and cookies. Over time, a large amount of cached data and cookies might slow down an app. By erasing them, you may repair any issues caused by old or faulty data and boost the app's speed.

Cache and cookies may be deleted by selecting "Edit" from the app's menu bar, then "Preferences." Go to the "Cache" menu and select "Clear Cache." Next, go to the "Privacy" tab and select "Clear Cookies and Cache."

Turn off Hardware Accelerated Rendering

Spotify's speed on desktop computers is enhanced by hardware acceleration. Black screens and program freezes are two problems that hardware acceleration might bring about. You may alleviate these issues by disabling hardware acceleration.

To turn off hardware acceleration, choose "Edit" from the app's menu bar, then "Preferences." Turn off "Hardware Acceleration" in the "Display" settings.

Verify Firewall Preferences

Sometimes firewalls prevent Spotify from communicating with Spotify's servers or accessing the internet. Spotify desktop app difficulties might be related to a firewall restricting the program.

The firewall settings may be found in the system preferences of your computer. Verify that Spotify is included on the list of authorized software and that it has permission to connect to the internet.

Redownload Spotify 

If none work, reinstalling the Spotify app is your last resort. If files inside the software get damaged or become missing, uninstalling and reinstalling it might help restore proper functionality.

Spotify may be removed from your computer by selecting the "Apps & Features" or "Programs and Features" option in the system settings menu. Check your device's installed apps for Spotify. 

After you've removed Spotify from your device, head over to the company's website to grab the most recent update. Download the app and sign in to listen to your music or podcasts.

Final Thoughts

Even though Spotify is great, it can experience technical difficulties on desktop computers like any other piece of software. If the desktop version of Spotify gives you difficulties, try the seven fixes. Any issues you're having may be fixed by doing one or more of the following:

  • Verifying your internet connection
  • Restarting the app
  • Upgrading the program
  • Deleting the cache and cookies
  • Turning off hardware acceleration
  • Inspecting firewall settings
  • Reinstalling the app

Contact Spotify's support staff if you've exhausted these options and still need help.

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