Troubleshooting Guide: How to Fix PUBG Sound Not Working Issues in 8 Simple Steps

Troubleshooting Guide: How to Fix PUBG Sound Not Working Issues in 8 Simple Steps

PlayerUnknown's Battlegrounds (PUBG) is a popular online multiplayer game with intense battles and survival gameplay. The game's sound effects are an essential part of the gameplay, providing important auditory cues to help players navigate the game world and stay alive. However, sometimes PUBG's sound may stop working, which can be frustrating for players. Here are some solutions to help you fix the audio issue in PUBG.

1. Check Your Audio Settings

The first step in fixing PUBG's sound issue is to check your audio settings. Ensure that PUBG's audio settings are set correctly and that the sound is not muted or turned down too low. You can access PUBG's audio settings by clicking the "Settings" icon in the main menu and selecting "Audio."

2. Restart the Game

Sometimes, the easiest solution is the best one. If you're experiencing sound issues in PUBG, try restarting the game. This can help resolve any temporary glitches or errors causing the issue.

3. Check Your Audio Drivers

Outdated or malfunctioning audio drivers can cause sound issues in PUBG. Check that your audio drivers are up to date and functioning correctly. You can update your audio drivers through the manufacturer's website or the Windows Device Manager.

4. Verify the Game Files

Corrupted game files may also cause PUBG's sound issues. Verifying the game files will check the game's integrity and fix any missing or corrupted files. Here's how to verify the game files:

  • Open the Steam client and navigate to the "Library" tab.
  • Right-click on PUBG and select "Properties."
  • Click on the "Local Files" tab and select "Verify Integrity of Game Files."

5. Disable Exclusive Mode

PUBG may be running in exclusive mode, which can prevent other audio applications from working correctly. Disabling exclusive mode can help resolve PUBG's sound issue. Here's how to disable exclusive mode:

  • Right-click on the volume icon in the system tray and select "Sounds."
  • Click on the "Playback" tab and select your audio device.
  • Click on "Properties" and select the "Advanced" tab.
  • Uncheck "Allow applications to take exclusive control of this device" and click "Apply."

6. Change the Audio Format

PUBG's sound issue may be caused by the audio format being incompatible with your audio device. Changing the audio format to a compatible format can help resolve the issue. Here's how to change the audio format:

  • Right-click on the volume icon in the system tray and select "Sounds."
  • Click on the "Playback" tab and select your audio device.
  • Click on "Properties" and select the "Advanced" tab.
  • Change the audio format to a compatible format and click "Apply."

7. Check Your Headset

If you're using a headset, check that it's functioning correctly. Ensure it's plugged in properly, the volume is turned up, and the mute button is not activated. You can also try using a different headset to see if that resolves the sound issue.

8. Contact PUBG Support

If you need help with the above solutions, you may need to contact PUBG support for additional assistance. PUBG has a support page on their website where you can find information on contacting their support team. Be sure to provide them with detailed information about the issue you're experiencing, including any error messages or screenshots.

Closing Note 

PUBG's sound is essential to the gameplay, but sometimes it may stop working. If you're experiencing sound issues in PUBG, try the above 8 solutions. Check your audio settings, restart the game, check your audio drivers, verify the game files, disable exclusive mode, change the audio format, check your headset, or contact PUBG support. One of these solutions should help you fix the audio issue and get back to playing PUBG. Remember to provide detailed information about the issue when contacting support, as this will help them provide a quicker and more accurate resolution to your problem. With these solutions, you can enjoy intense battles and survival gameplay with crystal-clear sound effects.

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